Minimum and Maximum Limits
Mystake deposit and withdrawal limits vary depending on the method selected. The figures below apply per single transaction.
| Method | Minimum Deposit | Minimum Withdrawal |
|---|
| Visa / Mastercard | 20 EUR equivalent | 20 EUR equivalent |
| Bitcoin (BTC) | 20 EUR equivalent | 20 EUR equivalent |
| Ethereum (ETH) | 20 EUR equivalent | 20 EUR equivalent |
| Litecoin (LTC) | 20 EUR equivalent | 20 EUR equivalent |
| Tether (USDT) | 20 EUR equivalent | 20 EUR equivalent |
| Skrill / Neteller | 20 EUR equivalent | 20 EUR equivalent |
The Mystake minimum deposit and Mystake minimum withdrawal threshold sits at 20 EUR equivalent across the methods listed above, applied consistently regardless of the currency displayed on your account. Maximum limits are not fixed publicly and are assessed per account based on verification status and transaction history.
Processing Times
Processing speed differs by method, particularly for withdrawals, which are subject to an internal review step before funds are released.
| Method | Deposit Time | Withdrawal Time |
|---|
| Visa / Mastercard | Instant | 1–3 business days |
| Bitcoin (BTC) | 10–60 minutes | Up to 24 hours |
| Ethereum (ETH) | Under 10 minutes | Up to 24 hours |
| Litecoin (LTC) | Under 5 minutes | Up to 24 hours |
| Tether (USDT) | Under 10 minutes | Up to 24 hours |
| Skrill / Neteller | Instant | Up to 24 hours |
The Mystake withdrawal time for crypto methods is generally faster than for card payments, since blockchain settlement does not depend on banking hours. Card withdrawals take longer because they pass through the issuing bank’s own clearing process after we release the funds.
Fees on Deposits and Withdrawals
We do not charge a fee on deposits or withdrawals processed through any of the methods listed above. Card issuers, e-wallet providers, or blockchain networks may apply their own charges outside of our control — for example, network fees on Bitcoin or Ethereum transactions are set by the network itself and not by Mystake.
Currencies Supported
Mystake accounts can be denominated in the following currencies:
Players in the United Arab Emirates transact in one of these supported currencies rather than AED directly, since AED is not currently listed among the account currency options. Card and e-wallet deposits made in AED are converted to the account’s chosen currency at the payment provider’s exchange rate.
Verification Before Withdrawal
Before releasing a withdrawal, we require standard identity verification in line with industry practice. This includes a government-issued ID (passport, national ID, or driving licence), proof of address such as a recent utility bill or bank statement, and confirmation of the payment method used, which may include a photo of the card used for card deposits or ownership confirmation for e-wallets. Verification is typically requested the first time a player requests a withdrawal, and completing it in advance through the account settings can prevent delays once a withdrawal request is submitted.